Final expense life insurance is one of the most accessible markets for independent insurance agents. The product is simple, the sales cycle is short, and the target demographic — seniors aged 50-85 with limited income — has a genuine need for coverage. But none of that matters if you can't consistently get in front of qualified prospects.
Lead generation is the lifeblood of final expense sales. The agents who build sustainable final expense businesses aren't necessarily the best closers — they're the ones who figured out how to get a steady, predictable flow of qualified prospects in front of them every week.
This guide covers everything you need to know about final expense leads: what they are, the different types, how to evaluate quality, what you should be paying, and how to work them effectively to maximize your close rate.
What Are Final Expense Leads?
Final expense leads are contact records for individuals who have expressed interest in burial insurance, funeral expense coverage, or life insurance for end-of-life expenses. They represent people who have actively raised their hand — through a form, a phone call, a direct mail response, or a live conversation — indicating interest in coverage.
Unlike cold calling a phone list or knocking doors randomly, final expense leads have at least some indication of intent. The quality and recency of that intent is what differentiates a great lead from a wasted hour.
Final expense policies typically range from $5,000 to $25,000 in face value. Monthly premiums range from $30-$150 depending on age, health, and face amount. Commission rates for final expense products are generally 80-130% of annual premium in the first year, making a $100/month policy worth $960-$1,560 in first-year commission.
Types of Final Expense Leads
Understanding the different lead types — and their tradeoffs — is essential before you spend a dollar on leads.
Exclusive Internet Leads
What they are: A prospect fills out an online form expressing interest in final expense coverage. The lead is sold to only one agent.
Where they come from: Facebook ads, Google search ads, content marketing, lead aggregator sites.
Cost: $25-$75 per lead
Pros: High intent (the person just filled out a form), recent (typically contacted within 24-48 hours of fill-out), and exclusive to you.
Cons: Higher cost per lead. Quality varies significantly by source. "Exclusively sold to one agent" doesn't always mean what you think — some lead vendors sell "exclusive" leads that have been resold multiple times.
Best practices: Call within 5 minutes of receiving the lead. Have an automated follow-up sequence ready to fire immediately if they don't answer. Work the lead 8-12 times across the first 14 days before moving to nurture.
Shared Internet Leads
What they are: Same as exclusive internet leads, but the prospect's information is sold to 3-5 agents simultaneously.
Cost: $5-$20 per lead
Pros: Much lower cost. Allows higher volume at the same budget.
Cons: You're competing against other agents from the moment the lead is distributed. Speed-to-dial is critical. If you're not calling within 2-3 minutes of receiving the lead, another agent already has.
Best practices: Shared leads require automation. If you can't respond instantly, these leads won't work for you. Use a CRM with automatic SMS delivery at the moment the lead lands — even before you pick up the phone.
Aged Final Expense Leads
What they are: Internet leads that were originally generated 30-180+ days ago and weren't closed. They're resold at a significant discount.
Cost: $0.50-$5 per lead
Pros: Extremely low cost, allowing high-volume activity. Many aged leads still want coverage — they just weren't reached at the right time or by the right agent.
Cons: Higher no-contact rates. The prospect may have already purchased elsewhere. More calls required to get the same number of appointments.
Best practices: Aged leads work best when worked in high volume with an automated power dialer. Because you're spending $1-3 per lead instead of $30-70, you can afford to dial 100 contacts to get 5 appointments. Agents who are good at this model often prefer aged leads for the economics.
Live Transfers
What they are: A call center qualifies a prospect live over the phone, then transfers the call to you in real time. You receive a "warm transfer" of someone who is currently on the phone and interested in hearing about coverage.
Cost: $35-$85 per transfer
Pros: The highest intent of any lead type. The prospect is on the phone, they've been pre-qualified, and they're expecting a conversation about final expense coverage. Close rates for quality live transfers are significantly higher than internet leads.
Cons: Most expensive per-lead cost. Quality varies enormously between call centers. Poor call centers recycle leads, misrepresent the product during qualification, or transfer uninterested parties to inflate volume.
Best practices: Work with a maximum of 2-3 live transfer vendors at a time. Track your close rate by vendor religiously. A live transfer that closes at 25% is worth far more than one closing at 8%, even at the same price per transfer.
Direct Mail Leads
What they are: Response cards from mailers sent to senior households. The prospect fills out and returns a card expressing interest in coverage information.
Cost: $35-$55 per response (including the cost of the mailer)
Pros: High intent — someone who fills out a physical card and mails it back is genuinely interested. Often reaches seniors who are less active online. Strong in rural areas.
Cons: Higher cost. Longer lead time (mail takes 10-14 days to reach prospects, another week for returns). Lower volume than digital leads. Working these leads requires in-home or phone appointments.
Best practices: Best for agents doing field sales. Response cards often include specific questions ("Check all that apply: burial costs, monthly premiums, children as beneficiaries") that help you tailor your approach.
Facebook and Social Media Leads
What they are: Leads generated from your own Facebook or Instagram ads. You control the creative, targeting, and landing page.
Cost: $15-$50 per lead depending on targeting, creative, and market competition
Pros: Lower cost than most lead vendor prices when campaigns are optimized. You own the relationship with your lead source (not dependent on a vendor). Can be very precise with targeting (age, geography, income range).
Cons: Requires learning ad platforms, copywriting, and landing page optimization. Takes time and testing to scale. Results can be inconsistent, especially as competition for senior audiences on Facebook increases.
Best practices: Start with a modest daily budget ($50-100/day) and test different ad angles. Pain-point ads ("No medical exam required") often outperform product ads. Immediate follow-up automation is critical — Facebook leads go cold faster than almost any other type.
How to Evaluate Final Expense Lead Quality
Not all lead vendors are created equal. Here's how to evaluate whether a source is worth your money before you've spent thousands finding out the hard way.
Ask these questions of every lead vendor:
- How old are these leads? Fresh leads (under 24 hours) convert dramatically better than week-old leads.
- How many times is this lead sold? Exclusive should mean one buyer. Ask for it in writing.
- What's the return policy? Any reputable vendor offers credit for disconnected numbers, wrong numbers, or leads that clearly misrepresented their intent.
- How are they generated? Facebook, Google search, TV, direct mail, and partner sites all produce different quality prospects.
- Can I talk to other agents using this vendor? References matter. Ask for introductions to 3-4 current buyers.
Track these metrics for every lead source:
- Contact rate (% of leads where you reach a live person)
- Appointment rate (% of contacts who schedule a meeting)
- Close rate (% of appointments that result in a policy)
- Cost per issued policy (your real ROI metric)
A lead that costs $50 and closes at 20% has a cost-per-policy of $250. A lead that costs $15 and closes at 5% has a cost-per-policy of $300. The cheaper lead is actually more expensive.
Final Expense Lead Cost Benchmarks
| Lead Type | Typical Cost | Expected Contact Rate | Expected Close Rate |
|---|---|---|---|
| Exclusive Internet | $30-$75 | 40-60% | 10-20% |
| Shared Internet | $5-$20 | 25-40% | 5-10% |
| Aged (30-90 days) | $1-$5 | 20-35% | 5-12% |
| Live Transfers | $40-$85 | 95%+ | 20-35% |
| Direct Mail | $35-$55 | 55-70% | 15-25% |
| Self-Generated (Facebook) | $15-$50 | 35-50% | 10-18% |
Close rates vary significantly based on agent skill, follow-up consistency, and carrier lineup.
How to Work Final Expense Leads: The Proven Process
Getting the lead is only half the battle. The agents with the highest close rates follow a disciplined process.
Step 1: First Contact Within 5 Minutes Speed-to-contact is the single most impactful variable in final expense lead conversion. The first agent to reach the prospect wins the appointment the majority of the time. If you can't call within 5 minutes (and most agents can't), use automated SMS to make immediate contact while you finish your current call.
Step 2: Build Rapport Before Pitching Final expense is an emotional sale. The prospect is thinking about their own death and what will happen to their family. The agent who leads with empathy — "I can tell you really care about making sure your family isn't burdened" — builds trust faster than one who leads with product features.
Step 3: Pre-Qualify Health Before Presenting Knowing which carriers will approve a prospect's health profile before you present saves time for both parties. Ask the 3-4 key health questions early: "Are you currently hospitalized or in a nursing facility? Have you been diagnosed with any terminal illness or cancer in the last 2 years?"
Step 4: Present 2-3 Options Never present just one product. Showing a prospects two or three options at different price points creates choice architecture — they're choosing between your offerings rather than between you and doing nothing.
Step 5: Ask for the Business The close is simple: "Based on what we've talked about today, it sounds like [Product A] at $X/month is the best fit for your situation. Can we get started with your application today?" Final expense agents who ask directly close at 2x the rate of agents who "send information to review."
Step 6: Consistent Follow-Up for Non-Closers Most appointments don't close on the first meeting. A structured follow-up sequence — calling back 24 hours later, 3 days later, and 7 days later — recovers 20-30% of "I need to think about it" situations.
Building Your Pipeline with LeadPulse
SalesPulse's built-in lead marketplace, LeadPulse, gives agents direct access to final expense, Medicare, and annuity leads without the hassle of vendor negotiations.
Leads are available in exclusive and shared formats, with pricing that reflects real-time market rates. Purchased leads automatically enter your CRM with pre-configured AI follow-up sequences activated — so the follow-up process starts working the moment you buy the lead.
For agents looking to test lead generation without committing to a monthly contract with a lead vendor, LeadPulse provides flexible pay-as-you-go access.
Explore LeadPulse and see what leads are available in your market today.
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