Live

CallPulse

CallPulse is SalesPulse's live inbound call marketplace. Real insurance buyers are matched to available agents in real time — you pay $35 per call when you answer, with no ad spend, no monthly minimums, and no long-term contracts.

How CallPulse Works

A consumer requests insurance help

Buyers find SalesPulse-powered listings through search ads, organic results, and partner sites. They fill out a short form indicating their insurance need (life, Medicare, Final Expense, annuity, etc.).

The system routes the call

The buyer's phone rings immediately. When they answer, they're connected to the SalesPulse routing system, which matches them to an available, licensed agent based on state, product, and availability.

Your SalesPulse softphone rings

Your browser or device rings just like a normal inbound call. You see the lead's name, state, product interest, and phone number before you answer.

You take the call

Accept the call and you're live with the buyer. The call is recorded (with consent), logged to your CRM, and you can take notes and add pipeline status in real time.

You're billed $35

After 90 seconds on a connected call, your SalesPulse wallet is charged $35. Calls that don't connect or drop before 90 seconds are not charged.

Pricing

Per connected call$35.00

Minimum call duration to charge90 seconds

Monthly minimumNone

Contract requiredNone

Wallet top-up minimum$100

Refund policyDisputed calls reviewed within 24 hours

Your wallet must have a positive balance to receive calls. Add funds under Wallet in your dashboard.

Setting Up CallPulse

1
Complete your agent profile
Go to Settings → Profile. Add your name, photo, bio, and licensed states. Buyers see your profile before connecting.
2
Add funds to your wallet
Go to Wallet → Add Funds. Minimum $100. Funds are available immediately. CallPulse calls are only sent to agents with wallet balances.
3
Set your availability
In CallPulse → Availability, set the hours you want to receive calls and which product types you handle (Life, Medicare, FE, Annuities). You can toggle on/off instantly.
4
Select your call types
Filter the types of calls you want: state, product, lead type. You only pay for calls that match your filters.
5
Make sure your softphone is active
Open your SalesPulse dashboard in Chrome and grant microphone permissions. CallPulse calls ring in the browser — the tab must be open to receive calls.

Call Quality & Guarantees

Real-time connection

No pre-recorded messages or press-1 campaigns. Buyers are live on the line when they connect to you.

Intent-verified buyers

Every caller has taken a deliberate action to request insurance help in the last 5 minutes.

No charge on no-answer

If the buyer hangs up before 90 seconds or you don't answer, there's no charge.

Dispute policy

If a call is spam, wrong number, or clearly not interested, submit a dispute within 24 hours for a full review.

Frequently Asked Questions

What types of insurance calls are available?▾

CallPulse offers calls for: Term Life, Whole Life, Final Expense, Medicare Advantage, Medicare Supplement, ACA/Health, and Fixed Annuities. Availability varies by state and volume.

Can I set a daily or weekly call budget?▾

Yes. Go to CallPulse → Settings → Budget Limits to set a max calls per day or per week. Once the limit is hit, you're automatically set to unavailable for the day.

What states can I receive calls in?▾

All 50 US states. Filter by state to only receive calls from states where you're licensed.

What happens if I miss a call?▾

Missed calls are not billed. The buyer is routed to the next available agent. Missed calls appear in your call log so you can attempt a callback.

Is there a minimum number of calls I have to take?▾

No. CallPulse is completely on-demand. Toggle availability on when you're ready and off when you're not.

Start receiving live calls

Add $100 to your wallet and start receiving real insurance buyers today.

Get Started Free →